Privacy
Aisle Label is made by Automatic Consulting LLC. This page says exactly what the app collects, why, and how to get rid of it. If something here does not match what the app does, the app is wrong and we want to know.
We never ask who you are
There is no sign-up. The app creates an anonymous account on your iPhone the first time you open it so that your scans have somewhere to belong. That account holds no name, no email address, no password and no phone number. We could not identify you from it if we wanted to.
What stays on your iPhone
- My Products, Buy Again and your morning and night routine
- Which shops you have chosen while cataloguing
- Your language preference and whether AI help is switched on
None of that is uploaded.
What we store on our server
Your scan photos. They are backed up to a private folder that only your account can open, so that losing or replacing your phone does not lose your photos. They also help us improve the product catalogue, which is how the app gets better at recognising what is on a shelf.
Nobody else can see them. The storage rules are enforced by the database, not by our own code being careful: each account can only read and write inside its own folder.
A count of how many scans your device has made, so that one device cannot overwhelm the service. This uses an identifier your iPhone generates for us — Apple calls it the identifier for vendor — and your network address is used to count requests per hour. Neither is linked to a name.
When a photo goes to an AI service
Most scans are recognised on your iPhone and never leave it. When the phone is not sure, and only if "Use AI when unsure" is switched on in the app, that one photo is sent to an AI model to identify the product.
On every such request we require zero data retention and switch off data collection, so the photo is not kept by the provider and is not used to train anything. We send no name, no account and no location with it.
You can turn this off on the home screen. The app still works; it will simply say it is unsure more often.
What we do not do
- No advertising, and no advertising identifiers
- No analytics or tracking software of any kind — there is none in the app
- No selling or sharing of your data with anybody
- No location tracking
- No reading of your photo library. You choose individual photos; we see only those
Deleting everything
Open Account & privacy in the app and tap Delete account. This removes your account and every photo stored against it from our server. It cannot be undone.
Deleting the app removes everything held on the iPhone.
Taking a copy
Save a copy of my data, on the same screen, writes your products and photos to a single file you can keep anywhere.
Children
Aisle Label is not aimed at children and we do not knowingly collect anything from them.
Where the data lives
Our server is operated by Supabase in the United States. AI identification is performed by third-party model providers reached through OpenRouter.
Changes
If we change what we collect, this page changes first and the date at the top moves. Anything materially different will be said in the app as well.
Contact
Questions, or a request to delete something: support@automaticconsulting.com